- Deployment
- hosted
- Hq Country
- United States
- Hq City
- San Francisco
- Ownership
- private
- Founded
- 2022
- Training Default
- never
- Residency Options
- United States, no EU residency option published
- Gov Access Exposure
- us-cloud-act
- Eu Ai Act Role
- deployer
- Certs
- SOC 2 Type II, HIPAA, PCI DSS SAQ A, FedRAMP 20x Low
- DPA available
- yes
- Zero Retention Available
- Yes
- Retention Default
- Perplexity states a strict Zero Data Retention policy for the Chat Completions API — data sent through it is not retained and is not used to train models or for any purpose beyond processing the immediate request.
- Retention Exceptions
- That statement is documented for the API. The Enterprise Pro application's own retention terms sit on perplexity.ai policy pages that return HTTP 403 to every automated path tried, so they were not read and nothing here is recorded from them.
- Subprocessors
- Airbyte, Amazon Bedrock, Amazon Web Services, Anthropic
- Subprocessor Count
- 4
- Transfer Mechanism
- sccs
- Eu Procurement Ready
- fail
- Eu Procurement Reason
- A real trust center with SOC 2 Type II, HIPAA, PCI DSS and FedRAMP 20x Low, and a documented zero-retention policy on the API. But there is no EU residency option, no ISO 27001, the model supply chain is entirely US, and — the practical problem for a European buyer — the enterprise privacy policy itself is unreachable to anything that looks like a bot, which is a poor starting point for a documentation-based assessment.
- Training Claim Basis
- stated
- Training Confidence
- high
- Residency Claim Basis
- inferred
- Residency Confidence
- medium
- Retention Claim Basis
- stated
- Retention Confidence
- high
- Subprocessors Claim Basis
- stated
- Subprocessors Confidence
- medium
- Residency Class
- non-eu-only
- Portability / Exit Path
- proprietary-only
- Subprocessor Jurisdiction
- non-eu
- Underlying model providers
- OpenAI, Anthropic, Google, Perplexity (Sonar)