- Deployment
- hosted
- Hq Country
- Switzerland
- Hq City
- Geneva
- Ownership
- private-eu-owned
- Founded
- 1994
- Training Default
- never
- Residency Options
- Switzerland (Geneva), Switzerland (Winterthur)
- Gov Access Exposure
- none-eu
- Eu Ai Act Role
- deployer
- Certs
- ISO 27001:2022, ISO 9001:2015, ISO 14001:2015, ISO 50001, Swiss Hosting label
- DPA available
- yes
- Zero Retention Available
- Yes
- Retention Default
- "Your queries are neither recorded nor used to train models or improve our services." Nothing is retained, so no window is published.
- Retention Exceptions
- The GDPR page commits Infomaniak, as processor, to "Store your data in our data centers based exclusively in Switzerland, and never transfer your data outside our own infrastructure."
- Subprocessors
- Infomaniak Network SA — first-party Swiss data centres; the company states it does not outsource operations, including support
- Subprocessor Count
- 1
- Transfer Mechanism
- adequacy-decision
- Eu Procurement Ready
- pass
- Eu Procurement Reason
- The most vertically integrated vendor in the registry after the self-hosted rows: own data centres, own solar generation, in-house development, support staffed only from Geneva and Zurich, and an explicit refusal of American and Asian suppliers. Queries are neither recorded nor used for training, and the models are open source over an OpenAI-compatible API, so the exit is a base URL. Everything that keeps it off a perfect score is Switzerland rather than Infomaniak: residency confined to an adequacy-covered third country scores 9 instead of 10 under methodology v1.2, and the transfer rests on the Commission's adequacy decision rather than never leaving the Union. Certification is ISO-broad but not cloud-specific — no C5, no SOC 2 Type II — which is the one place a German or French competitor is ahead.
- Training Claim Basis
- stated
- Training Confidence
- high
- Residency Claim Basis
- stated
- Residency Confidence
- high
- Retention Claim Basis
- stated
- Retention Confidence
- high
- Subprocessors Claim Basis
- stated
- Subprocessors Confidence
- medium
- Residency Class
- eea-adequate-only
- Portability / Exit Path
- serves-open-models
- Subprocessor Jurisdiction
- eu-only
- Underlying model providers
- Mistral AI (Mixtral), OpenAI (Whisper, open weights), other open-source models
